PRIVACY POLICY

Ayafusion Wellness Clinic, PLLC — operating as Ayafusion Wellness Clinic and Ayafusion Ketamine Clinic

Effective date: November 1, 2026

This Privacy Policy describes how Ayafusion Wellness Clinic, PLLC (“Ayafusion,” “we,” “us,” or “our”) collects, uses, and protects information when you visit ayafusion.com or ayafusionketamine.com (the “Websites”) or interact with us through them. This policy applies to general website activity. If you are a patient, the privacy of your protected health information (PHI) is governed separately by our Notice of Privacy Practices, which explains your rights under HIPAA.

Information We Collect

We may collect information you provide directly to us, such as your name, email address, phone number, and message content when you submit a contact form, request an appointment, or otherwise reach out through the Websites. We may also collect information automatically when you visit the Websites, such as your IP address, browser type, device information, and pages visited, through cookies and similar tracking technologies. Details on these technologies are available in our Cookie Policy.

How We Use Your Information

We use the information we collect to respond to your inquiries, schedule appointments, provide information you request, communicate with you about our services, and improve the Websites. We do not use information submitted through the Websites for purposes beyond these without your consent.

How We Collect, Transmit, and Store Information

Information submitted through our website forms is transmitted to our office email, which we manage through Microsoft Outlook, and is accessible only to authorized staff. Scheduling and clinical information for patients is managed through Boulevard, our patient management system. We take reasonable steps to limit access to your information to staff who need it to respond to you or provide care.

Sharing of Information

We do not sell your personal information. We may share information with service providers who help us operate the Websites and our business (such as hosting, email, and scheduling providers), who are required to protect your information and use it only for the services they provide to us. We may disclose information if required by law or to protect the rights, safety, or property of Ayafusion, our patients, or others.

Cookies and Tracking Technologies

The Websites use cookies and similar technologies to support functionality and understand how visitors use our site. You can control cookies through your browser settings. For details on the specific technologies we use and your choices, see our Cookie Policy.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices and Rights

You may contact us to ask what information we hold about you through the Websites, request that we correct or delete it, or opt out of marketing communications. This section does not apply to protected health information, which is governed by our Notice of Privacy Practices and applicable law.

Children’s Privacy

The Websites are not directed to children under 13, and we do not knowingly collect personal information from children.

Third-Party Links

The Websites may link to third-party sites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the most recent revision. Continued use of the Websites after changes take effect constitutes acceptance of the revised policy.

Contact Us

Ayafusion Wellness Clinic, PLLC
2777 Finley Road, Suite 6, Downers Grove, IL 60515
Phone: 773-598-7200
Email: info@ayafusion.com

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